About Wild Sky Paragliding
Wild Sky Paragliding is a Paragliding school and shop. We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Wild Sky Paragliding is registered with SAHPA (the South African Hanggliding and Paragliding Association) and a registered DTO (Designated Training Organisation) with SACAA (South African Civil Aviation Association). Registration: SACAA/0028/DTO
Wild Sky Paragliding
Portion 6 of Sylvia Farm no 4853
Bulwer
3244
Phone Ria Fokkens 0827488637. Email info@wildsky.co.za
Information That We Collect
Wild Sky Paragliding processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect is:
Name
Home Address
Postal Address
Personal Email
Home Telephone Number
Mobile Telephone Number
Relevant medical information
Emergency contact phone number
We collect information in the below ways:
Online Forms
Cookies
Email
Booking Forms
Physical forms
Indemnity app
How We Use Your Personal Data
Wild Sky Paragliding takes your privacy very seriously and will only use your information as set out in this notice. We will retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –
We collect your personal data in order to provide our goods and services and to ensure that orders are completed and can be sent out to your preferred address.
We collect and store your personal data as part of our legal obligation for business accounting and tax purpose, assisting emergency services and any other legal obligations placed on us from time to time.
Where we have your consent, we will occasionally send you marketing information, or contact you regarding an order or booking
Your Rights
You have the right to access any personal information that Wild Sky Paragliding processes about you and to request information about:
What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We may share your personal information for the purposes specified in this notice or where there is a legal requirement with:
SAHPA (South African Hang gliding and Paragliding Association)
The SAHPA is the governing body for paragliding and creates the syllabus that we use for tuition. We pass on only the relevant details that the SAHPA require for your membership. Your student training records are held by Wild Sky Paragliding but information form these documents may be requested by the SAHPA or other SAHPA registered schools for the purposes of your continued training.
Emergency Services
In the case of an emergency we will pass on any necessary details to the emergency services and/or family contact. This may include your contact details and medical information contained on our booking form as well as any emergency contact details.
Yoco
Yoco is a payment gateway used by us to process transactions. Your payment details are securely stored.
Paybridge
Paybridge is a payment gateway used by us to process transactions. Your payment details are securely stored.
Google Anlaytics
When you browse our website or interact with an email that we send to you, we may use Google Anlaytics to collect information about your behaviour in regards to browsing our website and the emails we send. This may include details of your operating system, location, IP address, browser ID, browsing activity, and other information about how you interacted with our digital platforms. The data we access through Google analytics is anonymous, we do not store any personally identifiable information.
https://www.google.com/analytics/terms/us.html
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Fly Sussex, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it. You will not be able to take part in the schools paragliding activities without disclosing the relevant information needed for safe practice, including any medical information deemed pertinent.
How Long We Keep Your Data
Wild Sky Paragliding only ever retains personal information for as long as is necessary. We are required under South African tax law to keep your basic personal data (name, address, contact details) for a minimum of 5 years after which time it will be destroyed. The SAHPA and SACAA requires us as a school to hold student information for a minimum of five years.
Where we use your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent (if based on your consent).
Lodging A Complaint
Wild Sky Paragliding only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, please contact us.
Ria Fokkens Portion 6 of Sylvia Farm no 4853 Bulwer Kwazulu Natal South Africa 3244
Telephone: +27 827488637Email: info@wildsky.co.za
Cookie Notice
We use ‘cookies’ which are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Contact us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to
Ria Fokkens Portion 6 of Sylvia Farm no 4853 Bulwer Kwazulu Natal South Africa 3244
Telephone: +27 827488637Email: info@wildsky.co.za